Shipping policy

At Phonokart, we aim to make your shopping experience as hassle-free and convenient as possible. From placing your order to receiving it at your doorstep, our shipping policy is designed to ensure smooth and timely delivery. Here’s everything you need to know about how we ship your orders:

Free Shipping on All Orders

We are committed to delivering value and convenience to our customers. That’s why we proudly offer free shipping on all orders, regardless of the product size, quantity, or value.

Say goodbye to hidden fees or additional shipping charges — the price you see is the price you pay!

Order Processing Time

We understand the importance of timely delivery, so we process all orders promptly:

  • Orders are processed and dispatched within 1-2 business days after they are placed.

  • Our dedicated team ensures your order is carefully packed and prepared for shipment without unnecessary delays.

  • Please note that order processing may take longer during peak sales periods, festive seasons, or unforeseen circumstances, but rest assured, we’re working hard to get your package on its way!

Estimated Delivery Time

Delivery times may vary based on your location. On average:

  • Orders are delivered within 2-7 business days after shipping.

  • The exact transit time depends on your shipping address, the carrier, and any external factors like weather or operational delays.

  • Deliveries are not made on government holidays or weekends.

Our reliable shipping partners work diligently to ensure your order reaches you safely and on time.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email containing your shipment’s tracking details.

  • Use the provided tracking number to monitor your order’s journey from our warehouse to your doorstep.

  • Stay informed and updated at every step of the delivery process.

If you do not receive a tracking email within the expected timeframe, please check your spam or junk folder, or contact our support team for assistance.

Important Shipping Information

To avoid delays or issues with your delivery:

  1. Ensure your shipping address is accurate and complete during checkout.

  2. Provide a contact number for the delivery agent to reach you if needed.

  3. If you experience any delays or have concerns about your shipment, feel free to contact our customer support team — we’re here to help!

Shipping Exceptions

While we strive to deliver all orders promptly, certain factors may occasionally affect delivery timelines, including:

  • Unexpected weather conditions or natural calamities.

  • Carrier operational issues or delays.

  • High-demand periods like festive seasons or public holidays.

In such cases, we will keep you informed and work closely with our delivery partners to resolve any delays as quickly as possible.

Need Assistance?

At Phonokart, customer satisfaction is our priority. If you have any questions or require assistance with your order, don’t hesitate to reach out:

  • Email: contact@phonokart.com

  • Phone: 8825542051

  • Support Hours: Monday to Friday, 9:00 AM - 6:00 PM

We appreciate your patience and understanding as we work to provide you with the best possible shopping experience.

Thank you for choosing Phonokart. We’re excited to serve you!